Customer Service Shipping and Delivery
Need Help?
Give us a call at the number below or fill out the Contact Us form.
Monday - Friday
7am–4pm PST (10am–7pm EST)
Toll Free (800) 421-3614
ONLINE ORDERS
PROMOTIONS & DISCOUNTS
Promotional offers and discounts do not apply to the purchase of kits, candles, razors, brushes and shave accessories. Redemption of promotional offers are limited time offers and while supplies last. Only authorized orders will be processed and shipped. We reserve the right to cancel any order due to unauthorized, altered, or ineligible purchases and to modify or cancel any promotion offer due to system error.
DOMESTIC SHIPPING
FREE ON ALL ORDERS OVER $50All domestic orders going to residential and business addresses are shipped within 2 business days via UPS. Free shipping on all U.S. orders over $50 (applies to addresses in the continental U.S. as well as APO, FPO and all U.S. Military addresses). $5.95 flat-rate shipping for all other domestic orders, including APO, FPO and all U.S. Military addresses.
Please know the health and safety of our customers and employees is so important to us. We are following state and local guidance and taking enhanced precautions in preparing your order for shipment. As a result, your order is experiencing processing delays coupled with universal shipping delays with our carriers. That being said, you should still expect your orders within 1-12 business days from the day you placed it! As soon as your order ships you should receive a shipping confirmation email with tracking. If your order does not arrive within 2-3 days of the estimated delivery or delivery date please do not hesitate to reach out to our customer service team for further assistance.