REWARDS PROGRAM TERMS

Membership

Baxter of CA Rewards, Baxter of California’s loyalty program (the “Program”) is offered by Baxter of California Pty Ltd (“Company”) to customers making purchases and to potential customers on baxterofcalifornia.com. Company will extend certain rewards and privileges as described in more detail herein, and additional offers may be extended from time to time. These terms and conditions (hereinafter “Terms and Conditions”) form the agreement (the “Agreement”) between you (“Member”) and Company with respect to the Program.

Member’s acceptance of terms

By participating in the Program, Member agrees to the terms and conditions, rules, regulations, policies and procedures of the Program, including, without limitation, these Terms and Conditions, including the provisions below dealing with mandatory arbitration of all disputes on an individual (i.e., non-class action) basis. Each Member is responsible for remaining knowledgeable about the Program Terms and Conditions. Company reserves the right to disqualify Members who have violated any of the Program Terms and Conditions.

Company’s right to change/cancel program

Company may alter, limit, modify or terminate the Program, the Program structure, any other feature of the Program, or these Terms and Conditions in its sole and absolute discretion at any time and in any manner without notice. Your continued participation in the Program will confirm your acceptance of such changes.

Membership eligibility

Membership is limited to individuals only and is limited to one account per individual. Membership is not available to corporations, businesses, charities, partnerships, enterprises, or anyone other than an individual, unless written approval is received in advance from Company, in its sole and absolute discretion.

Membership enrollment

Individuals can enroll by creating an account at baxterofcalifornia.com. Member must provide information accurately and completely when creating an account. Company reserves the right to refuse membership to any customer who does not follow the enrollment procedures. Member should promptly advise Company of any changes to their personal account contact information, such as name, address, telephone number(s) and/or email address, by visiting Baxterofcalifornia.com, signing in, and updating their account.

Program communications

Company will use email to communicate the Member’s tier status, notify Member of eligibility for a benefit, communicate Program changes and more. Please note that even if you opt-out of receiving marketing or promotional communications, Company may continue to send you non-marketing or non-promotional emails, such as those about your account or our ongoing business relations.

Data privacy

See https://baxterofcalifornia.com/pages/customer-service-security-policy about Company’s privacy policy.

Returns

Merchandise returns must be made in accordance with Company’s return policy available at https://baxterofcalifornia.com/pages/customer-service-return-policy. Upon the return of an item, the spend and point amount applied to Program tier status for the original purchase will be deducted from the Member’s account.

Eligible purchases

Purchases of merchandise and/or services, after promotional offers have been applied, before taxes and shipping charges have been applied, made at Baxterofcalifornia.com, count toward your Program tier status. The purchase of a Baxter of California eGift Card will not be applied to tier level earnings. Additional items may be excluded from tier level accumulation at the sole discretion of Company.

Tier status

Program tier status is based solely on a customer’s total point accrual on Baxterofcalifornia.com.

The criteria for each Tier are as follows:

Blue: A customer receives Blue status upon creating an account at Baxterofcalifornia.com. However, the customer will not be eligible for all benefits until reaching Black then Platinum tiers.

Black: If a customer’s account accumulates between 1000 – 2499 points on Baxterofcalifornia.com, they will receive Black status. To remain at the Black tier, a customer must accumulate this amount of points during a rolling and dynamic 365 days from first receiving this status. If a customer does not meet this requirement, the customer will revert to Blue status, losing Black benefits. In order for the customer to regain Black status, the customer’s account must accumulate between 1000 - 2499 points on Baxterofcalifornia.com.

Platinum: If a customer’s account accumulates over 2500 points on Baxterofcalifornia.com, they will receive Platinum status. To remain a Platinum, a customer must accumulate this amount of points during a rolling and dynamic 365 days from first receiving this status. If a customer does not meet this requirement, the customer will revert to Black status, losing Platinum benefits. In order for the customer to regain Platinum status, the customer’s account must accumulate over 2500 points on Baxterofcalifornia.com.

For more information on Program tiers, see https://baxterofcalifornia.com/pages/baxter-of-ca-rewards.

Valid email address

A current, valid email address is required for a Member to be eligible for select benefits, offers and updates. Member must notify Company of change of email address by updating Member account information online.

Right to revoke

Company reserves the right to revoke the membership of any Member in the Program and/or revoke any or all benefits the Member may be entitled to, if in the sole and absolute discretion of Company, a Member abuses any of the Program privileges, fraudulently uses the Program, fails to comply with these Terms and Conditions or otherwise earns benefits through deception, forgery and/or fraud.

No transfer

Program benefits may not be transferred, purchased, sold, assigned, auctioned or traded, including, without limitation, by death or as part of a domestic relations matter. Doing so will void the Member account. Benefits have no cash value and are not exchangeable for cash.